As per our previous post, one of the most important 2022 small business trends is to Prioritize Customer Experience. So as small business owners attempt to take action on that trend, they must understand what customers want. Here are some of the most important 2022...

Our list of Small Business 2022 trends is aimed at helping small business figure out their “new normal”. Only now are small business owners beginning to recover from the pandemic ordeal we’ve all been through. During the past two years, with change as the only...

New year, new life, better life. Every new year brings the joy of a new beginning, the opportunity to start over. Thus, new year’s resolutions by which people set out to improve some aspect of their lives. However, more than half of the resolutions are not fulfilled,...

Happy Holidays from the Estafeta USA family to yours! We at Estafeta USA wish very happy holidays to our readers, our work team, and our customers. Together, we all got through another challenging, anything-but-normal-year. Working together through these uncertain...

When the pandemic hit, businesses faced a crucial decision: To take defeat or to rise to the challenge. With demand for products and services either stalling or sky rocketing, supply chains went into crisis mode, and remain there. Companies that had already gone...

For a second year in a row, Americans prepare for Thanksgiving with Covid-19 still around, even increasing in some regions. Sure, getting the vaccine allows for some relaxation of restrictions, but not too much. In fact, it’s still necessary to take preventive...

The pandemic induced supply chain disruption started back in March of 2020, and it’s still with us. Now, with the holidays just around the corner, supply chain challenges will not be going away anytime soon. As manufacturers and suppliers learn to plan and adjust...

Believe it or not, Día de Muertos is really a celebration. Of life and love for the family. Mexicans have a very particular relationship with death. Day of the Dead is all about remembering their deceased, and welcoming them as they come back to visit.Día de Muertos...

At Estafeta USA we celebrate Hispanic Heritage Month as an occasion to honor our culture, roots and values. It is also an excellent opportunity to show who we are and where we come from! That is why we’re sharing our 5 key facts about Hispanic Heritage month as...

Customer Service has always been key for staying in business, even though not all companies realized it or applied it. And in times of pandemic, one of its many effects on business has been increased customer service expectations. Now it’s become a matter of survival...

There are many pandemic resilience lessons from small business U.S.A. In our previous post, we compiled statistics to show the impact of Covid-19 on US small business. And we also shared how optimism among this hard-hit small business has started growing more and...

The impact of Covid-19 on U.S. small business has been particularly negative. And since they’re at the core of American economy, these effects are key indicators of the country’s financial health. We at Estafeta USA work on a daily basis with small and medium...